These terms and conditions are applicable to all contracts made by The Lake Motel and apply to all reservations and bookings for accommodation. As guests of The Lake Motel, you are invited to read these conditions for the understanding of your responsibilities and to prevent any additional charges. Upon confirming your booking with The Lake Motel you are entering a binding contract and agreeing to the following terms and conditions.

Pricing

• Rates quoted are for 2 people in each unit
• There will be a $20 fee for an extra adult sleeping on the single bed or the fold down couch in the sixties and seventies self contained apartments.
• A foldaway bed or portacot are also available for $15 per night, for an extra child.
• We do not store credit card details nor do we share customer details with any third parties.
• We accept Mastercard & Visa. Cash payments and bank transfers are also accepted.
• All indoor areas are non smoking.
• Children are very welcome.
• Check in time from 2pm.
• Check out time 10am.
• We are able to store some luggage by prior arrangement.
• Allowances can be made depending on individual circumstances, room availability and travel times.

Please call +64 7 378 4222 to make other arrangements.

Cancellations Policy

• Cancellations must occur 24 hours prior to arrival date, or full payment deducted.
• There is no refund for early departure before the booked date for whatever reason.
• Guests cancelling through 3rd parties must cancel through those channels, not directly with us.
• Guests will be provided with a key to allow access to their Lake motel unit.
• In case of loss or damage please keep our emergency contact number with you during your visit: 07 3784222.
• Any lost or damaged keys will result in a charge of $20.00.
• All rooms are thoroughly checked after your departure and any damaged or missing items will be charged to your credit card after notification by phone or email.
• Pets may be accommodated in some rooms by prior arrangement. A $20 fee will apply.
• We reserve the right to terminate the contract for accommodation at any time during your stay if deemed necessary.